Your satisfaction is our top priority. If you have a question about ordering with us, please contact Customer Service at 1-888-727-2931 or email us at

Holiday Shipping:
To ensure your gifts arrive in time for the holidays, please take note of our shipping cutoff dates.  Please keep in mind that these dates are based on typical shipping times and may vary depending on your location.  We recommend placing your orders as early as possible to avoid any last minute delays.

Service Level Last Full Day Last order Date by 11am ET
Standard 12/9/2023 12/10/2023 11am ET
Fan Shop 12/11/2023 12/12/2023 11am ET


Timex uses UPS Ground to handle the domestic shipping of orders.  Free shipping on orders over C$125 excluding Fan shop orders. Shipping is C$15. Please allow 7 to 10 business days for delivery for standard products and 10 to 15 business days for customized and fan shop products. We are not able to ship to PO Boxes. 

Orders from can only be shipped to addresses within Canada.